Question 1

How is it priced?

Accepted Answer

Around your team size, the volume you produce and how the studio is deployed. Every plan is quoted, so you pay for what you will actually use. The commercial team will walk you through it on the first call.

Question 2

Are model costs included?

Accepted Answer

Model usage is part of the conversation, not a surprise on the invoice. It is shown per team and per brand in your admin dashboard, and self hosted models on Enterprise have no per generation cost.

Question 3

Can we start with one brand and grow?

Accepted Answer

Yes. Most customers pilot one team and one brand hub on Studio or Business, then expand to every market when they need approvals, integrations or private deployment. Nothing needs to be rebuilt.

Question 4

Do you offer agency or reseller pricing?

Accepted Answer

We do. Agencies and software companies that white label the studio for their own clients get partner terms designed for resale. Speak to the commercial team.

Question 5

Is there a free trial?

Accepted Answer

We run structured pilots instead: two to four weeks with one team, your brand hub loaded and a real campaign brief. You judge real output before you sign.

Question 6

What does white label actually mean here?

Accepted Answer

Your teams and clients see your name, your logo, your colours and your domain. Synthetic White runs underneath: the models, the routing, the rights checks and the infrastructure. Nobody has to know we exist unless you want them to.

Question 7

Why don't we have to pick a model?

Accepted Answer

Every brief is read for what it needs: photoreal product, cinematic video, long copy, a quick social variant, a confidential project. The orchestration layer sends it to the model that does that best at the best price. When a better model ships, your studio gets better without anyone changing a workflow.

Question 8

Can we use the output commercially?

Accepted Answer

Yes. The default model set is chosen for licensed training data and indemnification, and we keep a per model rights summary your legal team can read. Models that don't meet that bar are not in the default router.

Question 9

Is our content used to train anything?

Accepted Answer

No. We have zero retention agreements with every provider we route to, and we never train on customer briefs, assets or outputs.

Question 10

Do we have to write prompts?

Accepted Answer

No. You talk to a conversational agent in plain language, the way you would brief a colleague. It asks what is missing, plans the work and hands it to specialist agents for images, video, voice, copy and review. Those agents can run a whole campaign together or help you with a single task on their own.

	Studio	Business	Enterprise
Studio
White label workspace
Custom domain
Copy, image and video generation
Automatic model routing
Brand hubs	1	Unlimited	Unlimited
Approval workflows
Integrations (DAM, PIM, CMS, social)	Files	All connectors	All + custom
Multi tenant (resell to your clients)		Add-on
Rights and security
Zero retention with providers
Commercially safe model set
SSO	Google, Microsoft	SAML, OIDC	SAML, OIDC
SCIM provisioning
Audit log export
Self hosted models
VPC or on-prem deployment
Data residency	EU	EU or US	EU, US or yours
Support
Support	Email	Priority	Dedicated engineer
Onboarding	Self serve	Guided	White glove
SLA		99.9%	Custom

Three ways in. One conversation.

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The fine print, in plain language.

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